Chinese Tourism: Cultural differences & hospitality

On the 8th of June 2016, ChinaTalk’s Jessica Sun gave a lecture about the cultural differences that western people and companies should take into account when servicing Chinese tourists. The lecture was part of the China House/China Meet Up program organised by NHTV University of Applied Sciences, Breda, The Netherlands.

In her presentation Jessica discussed the expectations that Chinese tourists have when travelling to The Netherlands, explains the typical behaviour of Chinese tourists and gave the audience advice regarding do’s and dont’s.

You can now view a 33 minute video of the lecture below.